you can call the borrower defense hotline 1-855-279-6207.
Things you can and should ask:
What is the current status of my DTR application?:
What is the current repayment status of my loans?: •this should be in a stop collections or admin forbearance status. •Make sure ALL of your loans are in a stop collection status.
Ask them to confirm the loan balance… keep an eye if this does not seem right to you.
If you run into any issues. Or if you should discover that you are back in collections …ask for help here. We know that this is not an easy process to navigate.
Dawn