Hello, This is my first time posting here.
I have neglected to pay my student loans since 2010, when I graduated. There is no excuse, I simply neglected to pay when I was living outside of the country for the better part of of that time. I have been back in the U.S. for two years and now am back in the workforce.
I currently have about 60K in loans, half of that (if I am reading correctly) in interest.
I contacted studentaid.gov and they said my loans have been transferred to a company called Reliant Capital Solutions–a collection agency out of Ohio.
I did not speak to an actual person when I reached out via phone to StudentAid.gov, but instead entered my information on their phone menu and was told I would have to reach out to Reliant to figure out next steps and begin repayment.
My question is if this is the only option I have at this juncture. I have dug around on the fed website and looked at available options considering my situation but it seems I must start with Reliant. Does anyone have experience with this? Is there someone other than Reliant that I can speak with to explore the options available to me.
Lastly, does anyone know if I have options to reduce the amount the debt I owe? I hear that most of these consolidation companies are scammers.
I hope I have clearly explained my situation. Thank you in advance.