Hi @java.noor, yes we have helped people dispute medical debts.
There are a few different ways to do it. If the medical bill is recent, and is still held by the hospital (or doctors office, lab, etc. Whatever the medical entity that the bill is for) there is so called “charity care” requirements that most hospitals are subject to. They don’t do a good job of informing people that this option exists, but there should be some fine print on the bill itself that explains the process for applying for charity care. There is some paperwork involved, but many people qualify, even if you have a good job with decent pay you might qualify, so it is worth exploring. It is possible to get the medical bill reduced or eliminated through “charity care.”
If your friend is getting hassled by debt collectors, then using the Dispute Any Debt in Collections tool is an option:
We can’t guarantee it will result in the debt being successfully discharged, but it isn’t going to hurt and we encourage everyone to file a dispute and put the collectors through their paces.