Today I called to check on my defense for repayment status to the DoE. The woman I spoke to was very nice and after pulling up my account was baffled. My account was filed 8/25/2015 and it’s still in Processing. She advised this is the oldest and longest processing application that she’s seen since working there.
When I inquired why it had never been reviewed, she reached out to her supervisor and they too had no clue. Nor did they have any advice or ability to escalate. Their suggested recourse is to re-file my application.
To make matters more interesting, when asked if there was a contact that handles the applications could be reached to escalate or expedite my application, I was advised no such number or person exists that they’re aware.
I’m rooting for these lawsuits against DeVos. The DoE doesn’t seem to know what’s going on with anything.